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Irving Wladawsky-Berger - "Technology and Innovation in the Service Economy"

"Technology and Innovation in the Service Economy" is a presentation given by Irving Wladawsky-Berger, Visiting Lecturer at MIT Sloan School of Management and MIT Engineering Systems Division at the MIT System Design and Management's 2010 Systems Thinking for Contemporary Challenges Conference on October 22, 2010. Please reference the link below for Irving Wladawsky-Berger's presentation http://sdm.mit.edu/systems_thinking_conference_2010/presentations/wladawsky-berger.pdf

Comments (1)

“In well designed services-based systems the number one objective is give the customer as good an experience as possible.”

Posted over 2 years by Anonymous 00:28:01

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2010 Systems Thinking Conference

2010 Systems Thinking Conference

Category: Education | Updated almost 4 years ago

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November 29, 2010 09:52
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