Massachusetts Institute of Technology
Sign in | Create Account

Irving Wladawsky-Berger - "Technology and Innovation in the Service Economy"

"Technology and Innovation in the Service Economy" is a presentation given by Irving Wladawsky-Berger, Visiting Lecturer at MIT Sloan School of Management and MIT Engineering Systems Division at the MIT System Design and Management's 2010 Systems Thinking for Contemporary Challenges Conference on October 22, 2010. Please reference the link below for Irving Wladawsky-Berger's presentation http://sdm.mit.edu/systems_thinking_conference_2010/presentations/wladawsky-berger.pdf

Comments (1)

“In well designed services-based systems the number one objective is give the customer as good an experience as possible.”

Posted over 2 years by Anonymous 00:28:01

You need to log in, in order to post comments. If you don’t have an account yet, sign up now!

2010 Systems Thinking Conference

2010 Systems Thinking Conference

Category: Education | Updated almost 4 years ago

Created
November 29, 2010 09:52
Category
Tags
License
All Rights Reserved (What is this?)
Additional Files


Viewed
12447 times

More from 2010 Systems Thinking Conference

John Sterman - "A Banquet of Consequences" – 2010 MIT SDM Conference on Systems Thinking for Contemporary Challenges

John Sterman - "A Banquet of Conseq...

Added 4 years ago | 00:00:00 | 19312 views

Blackford Middleton, MD, "Re-engineering US Health Care with Health Care Information Technology - Promises and Peril" - 2010 MIT SDM Conference on Systems Thinking for Contemporary Challenges

Blackford Middleton, MD, "Re-engine...

Added almost 4 years ago | 00:44:48 | 15405 views

Kristian Kloeckl - "The Senseable City" - 2010 MIT SDM Conference on Systems Thinking for Contemporary Challenges

Kristian Kloeckl - "The Senseable C...

Added 4 years ago | 00:30:20 | 16456 views

George Apostolakis, Comissioner, US Nuclear Regulatory Commission, "Systems Issues in Nuclear Reactor Safety"

George Apostolakis, Comissioner, US...

Added almost 4 years ago | 00:50:14 | 11636 views

Joseph Coughlin - "Prognostic Aging: Envisioning a Systems Approach to Well-Being Across the Lifespan

Joseph Coughlin - "Prognostic Aging...

Added almost 4 years ago | 00:41:06 | 11797 views

Deborah Nightingale - "Service Systems Innovation for Treatment of Post Traumatic Stress Syndrome in the U.S. Military:  An Enterprise Systems Approach" - 2010 MIT SDM Conference on Systems Thinking for Contemporary Challenges

Deborah Nightingale - "Service Syst...

Added 4 years ago | 00:00:00 | 18405 views