Massachusetts Institute of Technology
Sign in Create Account

Earth's Most Customer Centric Company: Differentiating with Technology

11/25/2002 7:30 PM 34-101
Jeff Bezos, Founder and CEO, Amazon.com; Robert Frederick, '96, Manager of Amazon Net Services

Description: In this lively presentation Jeff Bezos, Founder and CEO of Amazon.com discusses many of the technological advances that have enabled Amazon.com to be the "earth's most customer centric company". Bezos talks about Amazon's first 30 days of operation, shows the very first home page and explains how the existence of a little known book warehouse in Roseburg Oregon led to the decision to locate Amazon in Seattle. Since 1997, Amazon has spent $800 million on technology, more than it has spent on either warehousing or marketing. A self-proclaimed "EECS-geek", Bezos tells of technological advances that have not only enabled customers to find products, (and now at 28 million items), enabled products to find customers. Hear how Amazon developed "real time personalization", how the company performs "active experiments" and learn more about salad spinners than you could ever imagine. Also appearing is MIT alum Robert Frederick, Manager of Amazon Net Services. Frederick explains how these services enable other retail services to interact with Amazon. Hear how the company that "runs on computer science" plans for more technological advances in the future.""

Host(s): Dean for Student Life, ACM/IEEE

Tape #: T14257

Comments (1)

insert here

Posted over 1 year by Anonymous 00:01:15

You need to log in, in order to post comments. If you don’t have an account yet, sign up now!

MIT World — special events and lectures

MIT World — special events and lectures

Category: Events | Updated 9 months ago

Created
December 12, 2011 16:51
Category
Tags
License
All Rights Reserved (What is this?)
Additional Files


Viewed
3139 times

More from MIT World — special events and lectures

Economic Policy Challenges: Macroeconomics and Fiscal Policy

Economic Policy Challenges: Macroec...

Added over 3 years ago | 01:54:00 | 9553 views

Cause for War? Assessing the Bush Administration's Case Against Iraq " Part 2

Cause for War? Assessing the Bush A...

Added over 3 years ago | 00:10:32 | 2366 views

Nuclear Cloning and Cell Therapy: Fact and Fiction

Nuclear Cloning and Cell Therapy: F...

Added over 3 years ago | 00:59:56 | 2612 views

Challenges of the Past, Present and Future

Challenges of the Past, Present and...

Added over 3 years ago | 00:27:28 | 2482 views

Design for Fun: What Makes a Game Good, and a Good Game?

Design for Fun: What Makes a Game G...

Added over 3 years ago | 00:43:53 | 3485 views

Weapons of Mass Confusion: Assessing the True Risks

Weapons of Mass Confusion: Assessin...

Added over 3 years ago | 02:01:00 | 2310 views