Massachusetts Institute of Technology
Sign in | Create Account

Earth's Most Customer Centric Company: Differentiating with Technology

11/25/2002 7:30 PM 34-101
Jeff Bezos, Founder and CEO, Amazon.com; Robert Frederick, '96, Manager of Amazon Net Services

Description: In this lively presentation Jeff Bezos, Founder and CEO of Amazon.com discusses many of the technological advances that have enabled Amazon.com to be the "earth's most customer centric company". Bezos talks about Amazon's first 30 days of operation, shows the very first home page and explains how the existence of a little known book warehouse in Roseburg Oregon led to the decision to locate Amazon in Seattle. Since 1997, Amazon has spent $800 million on technology, more than it has spent on either warehousing or marketing. A self-proclaimed "EECS-geek", Bezos tells of technological advances that have not only enabled customers to find products, (and now at 28 million items), enabled products to find customers. Hear how Amazon developed "real time personalization", how the company performs "active experiments" and learn more about salad spinners than you could ever imagine. Also appearing is MIT alum Robert Frederick, Manager of Amazon Net Services. Frederick explains how these services enable other retail services to interact with Amazon. Hear how the company that "runs on computer science" plans for more technological advances in the future.""

Host(s): Dean for Student Life, ACM/IEEE

Tape #: T14257

Comments (0)

It looks like no one has posted a comment yet. You can be the first!

You need to log in, in order to post comments. If you don’t have an account yet, sign up now!

MIT World — special events and lectures

MIT World — special events and lectures

Category: Events | Updated over 1 year ago

Created
December 12, 2011 16:51
Category
Tags
License
All Rights Reserved (What is this?)
Additional Files


Viewed
1550 times

More from MIT World — special events and lectures

Agents of Change: Model Partnerships with Academia

Agents of Change: Model Partnership...

Added over 1 year ago | 01:19:00 | 1330 views

The Power of Revolutionary Thinking: What Today's Scientists Can Teach You About Driving Innovation In Your Organization

The Power of Revolutionary Thinking...

Added over 1 year ago | 01:29:00 | 1505 views

The Future Automotive System: The World That Changed The Machine

The Future Automotive System: The W...

Added over 1 year ago | 00:53:40 | 3142 views

Developing the Hardware for Future Human Space Exploration

Developing the Hardware for Future ...

Added over 1 year ago | 01:27:00 | 1248 views

The University as Patron of Cutting Edge Architecture <br>(Part One)

The University as Patron of Cutting...

Added over 1 year ago | 01:19:00 | 1107 views

The Writing of Fantasy

The Writing of Fantasy

Added over 1 year ago | 01:31:00 | 3670 views